Written by: Donna-Lynn Wiitala on March 20, 2012. THUNDER BAY – Editorial – On January 1, 2012 the Customer Service Standards of the Accessibility for Ontarians with Disabilities Act (AODA) came into effect for the private sector. This means that persons with disabilities are thankfully able to enjoy an increasing amount of access to businesses … Continue reading “Nice City to Visit…Just Don’t Expect to Take a Shower!” – PUSH Northwest