Special to Financial Post
Sep 13, 2011
By Suzanne Wintrob
Ontario mandates business accessibility for the disabled
One in seven people in Ontario have a disability, a number that is expected to reach one in five within 20 years because of an aging population. No wonder then that the Ontario government is calling on private and not-for-profit organizations to make their workplaces more accessible. The new Accessibility for Ontarians with Disabilities Act (AODA) forces organizations with 20 employees or more to conform to mandatory standards in customer service, employment, transportation, information and communications and new construction. Customer service is the immediate priority, carrying a Jan. 1, 2012 deadline, and the other standards will be phased in over the next decade.
Enabling Behaviour. Read full article.