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AODA Resources

Resources on issues of accessibility and the Accessibility for Ontarians with Disabilities Act (AODA)

Public Transportation for Everyone in Ontario

Under the Transportation Standard of the AODA, companies that provide public transportation have to create and implement policies and plans to make their services accessible to passengers with disabilities. Since this law has been enacted, public transit has taken steps to make it easier for everyone to use their services.

Public transportation includes:

  • City buses
  • Trains
  • Streetcars
  • Taxis
  • Ferries

Individual Transportation Plans for Students with Disabilities

Under the Transportation Standard of the AODA, school boards must create and implement individual transportation plans for students with disabilities.

An individual transportation plan is a written plan detailing how a student will travel from home to school and back again. Individual transportation plans make sure each child gets to and from school in the way that is best and most safe.


Accessible Performance Management, Career Advancement, and Redeployment

The Employment Standard of the AODA states that all organizations with performance management processes must make those processes accessible to workers with disabilities. In addition, employers must accommodate workers with disabilities advancing their careers by gaining new responsibilities or transferring to higher positions. Likewise, if organizations redeploy workers to other positions, they must accommodate redeployed workers with disabilities.


Accessible Information at Work

Under the Employment Standard of the AODA, employers must provide accessible information to workers with disabilities through accessible formats or communication supports upon request.

Accessible information should include:

  • Documents or announcements available to every worker in an organization, such as:
    • Company newsletters
    • Health and safety information
    • Announcements of policy updates
    • Memos or word-of-mouth details about workplace social activities
  • What a worker needs to do their job, such as:
    • Presentations or videos

Return to Work Plans for Ontario Workplaces

The Employment Standard under the AODA states that all public sector organizations, and private or non-profit organizations with fifty or more workers, must develop and document a process for writing return to work plans.

Return to work plans are written documents that provide support for workers who have been absent from work because of a disability and who need disability-related accommodations when they return to work. Workers can have return to work plans if their illness or injury is not covered by the return to work process under a different law, such as the Workplace Safety and Insurance Board (WSIB).