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Travel Woes of the Disabled in Our Community

September 30, 2009

You are a person with a disability. That disability requires that you use a wheelchair or scooter for mobility. In this case, your disability is Multiple Sclerosis and you need to attend one of the special clinics for MS in Toronto to see your neurologist. You live in a city/town or rural area in Simcoe County.

The important question is: “How do you get there?”

What Does Accessibility mean

By Jonathan Snook
2007 Nov 27

If you were to ask people that question, I suspect most would say that accessibility
is about making sure something – in our context, a web site or web
application – that works for those who are physically disabled. Maybe they’re
blind or maybe they’re a quadriplegic and unable to use a keyboard or mouse
in the traditional sense.

Plan an Accessible Meeting

Advanced planning may help to ensure that the accommodation needs of people
with disabilities are anticipated and acted upon ahead of time. Even when you
may not know in advance whether any of your participants may need accommodations,
you should be prepared to arrange your meeting or event to be accessible
so that people with disabilities can participate fully.

How People With Disabilities Use The Web

Scenarios of People with Disabilities Using the Web

The following scenarios show people with different kinds of disabilities using
assistive technologies and adaptive strategies
to access the Web. In some cases the scenarios show how the Web can make some
tasks easier for people with disabilities.

Customer Service Guide

Table of Contents

  • 1. Introduction
  • 2. Background
    • a. Why does Ontario need accessibility standards?
    • b. What is the Accessibility for Ontarians with Disabilities Act, 2005 (AODA)?
    • c. What other accessibility standards are expected?
  • d. How does the AODA relate to the customer service standard?
    • (i) Who is a person with a disability?
    • (ii) The customer service standard and other laws