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In our last article, we described some myths or false ideas that some employers may have about workers with disabilities. Here we outline more myths about workers with disabilities, and discuss how employers can find accurate information.

More Myths about Workers with Disabilities After the COVID-19 Pandemic. Read full article.

As the COVID-19 pandemic progresses, we cheer ourselves by thinking of future socializing in-person. We also think about returning to work or activities we love. These hopes help us through the challenges of physical distancing. Moreover, these challenges show us that we can be more flexible or more creative than we thought we could. For instance, retail stores and other organizations have adapted to physical distancing requirements during the pandemic. Many of these adaptations are also practices that make customer service more accessible for customers with disabilities. In the post-COVID-19 future, more people may recognize the value of adapting service to meet customers’ diverse needs. For example, more service providers may notify customers about temporary service disruptions after the COVID-19 pandemic.

Temporary Service Disruptions After the COVID-19 Pandemic. Read full article.

As the COVID-19 pandemic progresses, we cheer ourselves by thinking of future socializing in-person. We also think about returning to work or activities we love. These hopes help us through the challenges of physical distancing. Moreover, these challenges show us that we can be more flexible or more creative than we thought we could. For instance, retail stores and other organizations have adapted to physical distancing requirements during the pandemic. Many of these adaptations are also practices that make customer service more accessible for customers with disabilities. In the post-COVID-19 future, more people may recognize the value of adapting service to meet customers’ diverse needs. For example, more service providers may offer high-quality AODA customer service training after the COVID-19 pandemic.

AODA Customer Service Training After the COVID-19 Pandemic. Read full article.

As the COVID-19 pandemic progresses, we cheer ourselves by thinking of future socializing in-person. We also think about returning to work or activities we love. These hopes help us through the challenges of physical distancing. Moreover, these challenges show us that we can be more flexible or more creative than we thought we could. For instance, retail stores and other organizations have adapted to physical distancing requirements during the pandemic. Many of these adaptations are also practices that make customer service more accessible for customers with disabilities. In the post-COVID-19 future, more people may recognize the value of adapting service to meet customers’ diverse needs. Consequently, more service providers may offer accessible customer service after the COVID-19 pandemic.

Customer Service After the COVID-19 Pandemic. Read full article.