Keenan Wellar
June 6, 2019
Editors note: While this wire is about protecting the rights of citizens with disabilities in Canada, it pertains also to this country where, despite the existence of the Americans with Disabilities Act, advocates have recently been forced to fight regressions in funding that would force many people into institutions. As we know, in this as in other efforts to achieve equity, the fight by no means ends with the passage of a law.
Under the Customer Service Standards of the AODA, service providers must make their goods, services, and facilities accessible to customers with disabilities. Our last article outlined features of accessible hotel rooms. In this article, we cover what staff can do to create an accessible hotel service experience for guests. In particular, we look at how staff can find ways to make their premises welcoming to guests who need accessible features that a hotel does not have yet.
Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities http://www.aodaalliance.org aodafeedback@gmail.com Twitter: @aodaalliance
June 5, 2019
SUMMARY
On May 21, 2019, the Toronto Star published a report, set out below, that accounted a troubling employment barrier that a job-seeker with a disability has recently faced in Ontario. On May 27, 2019, the Toronto Star published a powerful follow-up editorial on this issue, also set out below.
Under the Customer Service Standards of the AODA, service providers must make their goods, services, and facilities accessible to customers with disabilities. Our last article outlined accessible features in hotels. In this article, we cover accessible hotel rooms for guests with various disabilities.
CBC National News Reveals Appalling Incidents of Accessibility
Accessibility for Ontarians with Disabilities Act Alliance Update United for a Barrier-Free Society for All People with Disabilities http://www.aodaalliance.org aodafeedback@gmail.com Twitter: @aodaalliance
June 4, 2019
SUMMARY
