The AODA has requirements for web accessibility, as well as requirements for the procurement of self-service kiosks. However, the third review of the AODA recommends that future AODA standards should align with existing standards in other parts of the country.
For instance, Accessibility Standards Canada (ASC) has adopted European standards for accessibility in information and communication technology (ICT). Future AODA standards may include some or all of these guidelines and requirements to make ICT products and services more accessible. In this article, we explore guidelines in the federal standards for accessible two-way voice communication technology.